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Amy Jensen's avatar

Doctor offices requiring smart phones doesn’t work for everyone. Any age person can struggle with use of smart phones and computers. My mother lived with us five of the last eight years, and when I took her to doctors’ offices often the situation was like that of which you write. Medical offices need to be prepared and ready for those unable to use smart phones, computers, and those who struggle with literacy. Requiring signing in on phones or computers, where people struggle with that type of thing (possibly also their caregivers ) lacks compassion and understanding.

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Joe derrington's avatar

I also do not have a Smart Phone,call and receive.I also pay with cash and write checks( that also gets you strange looks and comments).I refuse to scan apps,pay bills on line,check in with a phone,etc…… stay strong Mr.Sean.

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