104 Comments
User's avatar
Playswithneedles's avatar

I firmly believe that, if you scan and bag your own groceries, you should get a 10% discount at the end of the procedure.

Expand full comment
Sharon Thomason's avatar

I support that idea!

Expand full comment
Susie S's avatar

Yes, indeed, I support that idea, too!!

Expand full comment
Keith Francis's avatar

My local store charges for bags. BYOB means bring your own bags.

Expand full comment
Becoming the Rainbow's avatar

Disagree. I think self-scanners should be charged 10% more as that way that silly inhuman technology would fall out of favor.

Expand full comment
Linda Eriksson's avatar

What a good idea!

Expand full comment
Paul McCutchen's avatar

I was in a store the other day and they didn't have but one cashier and most of the self-checkouts were roped off, so I waited. One of the items in my cart was beer and when I scanned it, like you, the light went off and I had to wait. When the attendant came over, she asked for my birthday I said, "don't I look 21" and the answer way "GOD YEA". I was handing her my driver's license and she said, "Just give me your birthday", so I gave her the date I graduated from high school. She didn't blink.

Expand full comment
Matt Ovaska's avatar

I refuse to shop in the socialist democratic Republic of N. Carolina. All stores are required to scan drivers licenses when purchasing a beer.

In Va. a teen girl asked a 94 yr old gent who is very sensitive about his age, to show a drivers license. She said with a very loud voice which we all heard. "You were born in 1930."

Expand full comment
Bill Moore's avatar

In Virginia, it's lawful for 94-year-old to use a large fresh fish to slap any clerk who does that. It's a Civil War thing.

Expand full comment
Linda Eriksson's avatar

Hopefully a large salmon!

Expand full comment
Susie S's avatar

Indeed!

Expand full comment
Carla Walrath's avatar

lol!!

Expand full comment
Susie S's avatar

Lol

Expand full comment
Iris Weston's avatar

*hands over the fish* just pass it along to the gent in the Frozen Foods...

Expand full comment
Terry Freedman's avatar

😆

Expand full comment
Susie S's avatar

Insensitive ass....s.

Expand full comment
Linda Eriksson's avatar

What goes around comes around - if she's lucky!

Expand full comment
Keith Francis's avatar

But do they scan the drivers' licenses of folks at the local cannabis store?

Expand full comment
Iris Weston's avatar

yes but ... very ... very ... slowly.

Expand full comment
Susie S's avatar

Ha!

Expand full comment
Iris Weston's avatar

You got your beer = you win.

Expand full comment
Linda Hubbard's avatar

😂😂😂😂

Expand full comment
Linda Margaret Ross's avatar

This made me laugh so hard! I absolutely refuse to do self-checkout. And you have affirmed that my refusal is the right way to go. I can laugh at this stuff when it happens to others (sorry, Sean), but my patience runs thin when it is me. Thanks for the fun. I am sharing.

Expand full comment
Carol's avatar

I HATE self-checkout and always refuse to use it. Partly because I'm old, and have trouble as you did.... but even more, because I feel that it is eliminating relatively low-skill jobs that many people in America need to support themselves and/or their families. I am a Yankee transplant, and I also have come to enjoy interacting socially with the cashier when checking out. They need to backoff from this unwelcome technology.

Expand full comment
Matt Ovaska's avatar

There was a time when the gov. issued paper money that folks weren't sure the stores would accept paper money. They made a law that if a store refused cash you could walk away with the item and consider it paid for. I wonder if that law is still valid. I have a senior friend who was told to self check her items. She replied, I don't work here!

Expand full comment
Linda Eriksson's avatar

Excellent comeback!

Expand full comment
M Drake's avatar

Wow. We are all gonna be replaced on this forsaken planet. As for me, I’m gonna fly away.🙌🏻✝️

Expand full comment
Susie S's avatar

Bye, bye, M.

Expand full comment
Linda Moon's avatar

'll Fly Away" one day too, and I've heard Sean Dietrich sing that song t often! He'll be there with us for sure, Hallelujah By and By!!

Expand full comment
Ralph Williamson's avatar

Yep. Those self scammers are agonizing. Couple of days ago went thru one, every other thing I scanned said please wait for assistance. Employee came over and asked me what was wrong. How in the world do I know what's wrong. So they fixed an they scanned all the rest except..... The last 4. None of them would scan. They got to keep them. Said I could get the items and go stand in line for the (1) cashier. I said nope, left them there, went home ordered from 'Amazing', delivered next day.

Expand full comment
Anne Arthur's avatar

Yes, that's about it ... we are not only paying the high prices for everyday goods but are also replacing the employees, without getting paid for our service. It's ridiculous, I hate self-checkout.

Expand full comment
Linda Eriksson's avatar

Well said.

Expand full comment
MAM's avatar

Thanks goodness, our stores still have people, real people, not idiotic self-checkout lanes. Walmart does have a few, but as I'm old, even if I only want to buy one or two things, I will always do something wrong and end up yelling at the stupid machine!!! UGH!!! My husband does most of the grocery shopping at Walmart and he ALWAYS waits in line for a person checker. In fact, he usually gets the same one and she knows his habits pretty well. Such as the time he bought 9 oranges, instead of the usual weekly seven. He told her he needed the other two for a recipe. :-) Please do not ever take away REAL PEOPLE checkers, who have a sense of humor and just plain common sense. Machines have NEITHER! I'm sorry you have to deal with self-checkout, Sean!

Expand full comment
Mitch Driggers's avatar

And to add insult to injury we now have the same number of people ‘monitoring’ us as we previously had checking us out! The saddest situation is Dollar General spent tons of money installing self check equipment, then closed it all, know why? ‘Folks’ were stealing em blind. So now we have a single, overwhelmed checkout person.

Expand full comment
Judy O'Bar's avatar

My feelings exactly!

I read your column while waiting for your show to start in Lufkin TX. Looking forward to meeting you after the show. Met your lovely wife on the way in.

Expand full comment
Jules Powellhi's avatar

I work at a place that has self check outs and I hate them too!

Expand full comment
Cindy Gallop's avatar

Laughed all the way through…..and I, too, have heard and experienced all the jargon from the robotic machine! Only time I couldn’t buy something was a toy that had been deemed dangerous or toxic? It had just escaped being found until I spotted it, unknowingly. The not-for-sale toy was then put in the special bin for rejects. It can get embarrassing when the light blinks and the call down voice goes off a few times! But tonight, I enjoyed a good laugh and empathized.

Expand full comment
Jackie's avatar

Customer Service is dead. It died right after Common Sense.

Expand full comment
Ginny's avatar

You clearly went to the Small Mart in Nacogdoches. I avoid it like the plague for the very reason that there are zero human checkers. Also, I went there once needing to get cash with my purchase. I was directed to a particular register which I was assured was giving cash back. It was not. I asked for assistance and was forced by the teenager you mentioned to purchase another item at a register to which I had not previously been directed to get my cash! This is what I get for living in Nacogdoches and banking in Lufkin. Your show was fantastic tonight. I’m so glad you came to East Texas! Fan Girl Ginny

Expand full comment
Keith Francis's avatar

Being an old man myself, just going into a retail store brings out my worst personality traits. My family says we cannot vacation in Estes Park Colorado anymore since I showed my old man personality too many times at the local Safeway.

Expand full comment
Iris Weston's avatar

Old man personality = real human being? Asking for a friend, naturally.

Expand full comment
Susie S's avatar

Lol

Expand full comment